Handbook of Cultural Intelligence: Theory, Measurement and Applications
Ang, Soon Dyne, Linn van
Cultural intelligence is defined as an individuals ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the Handbook of Cultural Intelligence is a state-of-the-science summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures. Because cultural intelligence capabilities can be enhanced through education and experience, this handbook emphasizes individual capabilities - specific characteristics that allow people to function effectively in culturally diverse settings - rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices.The Handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity.