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Quality management demystified

Kemp, s.

9780071449083 - Quality management demystified
2e hands

Artikelomschrijving

Get past the hype to discover what quality management programs really work. "Quality Management Demystified" provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

Specificaties

Auteur Kemp, s.
ISBN/EAN 9780071449083
Niet meer bestelbaar

Artikelomschrijving

Get past the hype to discover what quality management programs really work. "Quality Management Demystified" provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

Specificaties

Auteur Kemp, s.
ISBN/EAN 9780071449083