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The Field Guide to Understanding 'Human Error'

Dekker, Sidney

9781472439055 - The Field Guide to Understanding 'Human Error'
Secondhand

Article description

When faced with a human error problem, you may be tempted to ask Why didnt these people watch out better? Or, How can I get my people more engaged in safety? You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of The Bad Apple Theory where you believe your system is basically safe if it were not for those few unreliable people in it.Building on its successful predecessors, the 3rd edition of The Field Guide to Understanding Human Error will help you understand a new way of dealing with a perceived human error problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system.

Specifications

Author Dekker, Sidney
ISBN/EAN 9781472439055
Can't be ordered

Article description

When faced with a human error problem, you may be tempted to ask Why didnt these people watch out better? Or, How can I get my people more engaged in safety? You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of The Bad Apple Theory where you believe your system is basically safe if it were not for those few unreliable people in it.Building on its successful predecessors, the 3rd edition of The Field Guide to Understanding Human Error will help you understand a new way of dealing with a perceived human error problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system.

Specifications

Author Dekker, Sidney
ISBN/EAN 9781472439055