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Quality management demystified

Kemp, s.

9780071449083 - Quality management demystified
Secondhand

Article description

Get past the hype to discover what quality management programs really work. "Quality Management Demystified" provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

Specifications

Author Kemp, s.
ISBN/EAN 9780071449083
Can't be ordered

Article description

Get past the hype to discover what quality management programs really work. "Quality Management Demystified" provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

Specifications

Author Kemp, s.
ISBN/EAN 9780071449083